• Join a leading patient-focused Medical Imaging Practice
• Be part of a committed and dynamic team delivering exceptional patient experience
• Permanent full-time position with extensive training and competitive remuneration
• A range of Employee Benefits, including additional paid parental leave, discounted health insurance as well as other health and wellbeing resources

About Us

Jones Radiology is a doctor-owned and operated practice offering the highest quality diagnostic and interventional radiology services throughout South Australia and Alice Springs. Our highly motivated personnel are patient-focused, and we pride ourselves on our values-driven service. At Jones Radiology, we invest in our people, and our commitment to care for others extends to our highly supported clinical teams.

About the Role

Jones Radiology is pleased to offer an exciting opportunity for a people-focused and customer-centric individual to join our dynamic team in Alice Springs. This role is fundamental in upholding Jones Radiology's brand promise of delivering an outstanding patient and referrer experience.

Reporting to the Office Manager, this is a full-time, permanent position working Monday to Friday, with rotating shifts between the core hours of 8.00am and 4.21pm.

Your key responsibilities:

• Welcoming patients to our clinics and completing the arrival process
• Completing the patient post appointment billing process and other in clinic duties
• Interacting with patients and referrers to schedule a range of medical imaging appointments
• Responding to calls & enquiries in a timely, professional, and caring manner
• Providing excellent customer service and patient care, whilst minimising patient effort
• Developing and maintaining strong working relationships with patients, referrers, staff, and managers

To be successful in this role you will have:

• Strong customer service skills, including active listening and objective questioning
• Demonstrated customer service experience, previous medical reception experience is highly regarded
• Demonstrated advanced experience using multiple programs simultaneously and systems navigation
• Demonstrated initiative and willingness to learn
• Excellent problem solving, interpersonal and communication skills
• Ability to work autonomously and in a team environment
• Strong attention to detail

Working for Jones Radiology offers you:

• A collaborative and professional working environment 
• Competitive remuneration offering
• Opportunities for career advancement with Jones Radiology continued growth and expansion
• Commitment to your health and well-being, including access to employee assistance program
• A range of employee benefits, such as paid parental leave and discounted health insurance 

Next Steps

If you are seeking your next career challenge and are passionate about delivering excellent medical imaging services to patients, referrers, and the community, we encourage you to apply to Jones Radiology today.

Simply complete the application process by clicking the Apply Now button, answer the Shortlist Questions and we will be in touch with you shortly. Apply now! 

Respectfully, no recruitment agencies.