Join a leading patient-focused Medical Imaging Practice
Be part of a committed and dynamic team delivering exceptional patient experience
Permanent full-time position with extensive training and competitive remuneration
A range of Employee Benefits, including additional paid parental leave, discounted health insurance as well as other health and wellbeing resources
Jones Radiology is a doctor-owned and operated practice offering the highest quality diagnostic and interventional radiology services throughout South Australia and Alice Springs. Our highly motivated personnel are patient-focused, and we pride ourselves on our values-driven service. At Jones Radiology, we invest in our people, and our commitment to care for others extends to our highly supported clinical teams.
About the Role
Jones Radiology is pleased to offer an exciting opportunity for a people-focused and customer-centric individual to join our dynamic team in Port Lincoln. This role is fundamental in upholding Jones Radiology's brand promise of delivering an outstanding patient and referrer experience.
Reporting to the Office Manager, this is a full-time, permanent position working Monday to Friday. The clinic hours are 8:30am to 5:00pm and the successful candidate will work rotating shifts between the core hours of 8.00am and 5.30pm as the earliest and latest start/finish times.
Your key responsibilities:
Welcoming patients to our clinics and completing the arrival process
Completing the patient post appointment billing process and other in clinic duties
Interacting with patients and referrers to schedule a range of medical imaging appointments
Responding to calls & enquiries in a timely, professional, and caring manner
Providing excellent customer service and patient care, whilst minimising patient effort
Developing and maintaining strong working relationships with patients, referrers, staff, and managers
To be successful in this role you will have:
Strong customer service skills, including active listening and objective questioning
Demonstrated customer service experience, previous medical reception experience is highly regarded
Demonstrated advanced experience using multiple programs simultaneously and systems navigation
Demonstrated initiative and willingness to learn
Excellent problem solving, interpersonal and communication skills
Ability to work autonomously and in a team environment
Strong attention to detail
Working for Jones Radiology offers you:
A collaborative and professional working environment
Competitive remuneration offering
Opportunities for career advancement with Jones Radiology continued growth and expansion
Commitment to your health and well-being, including access to employee assistance program
A range of employee benefits, such as paid parental leave and discounted health insurance
If you are seeking your next career challenge and are passionate about delivering excellent medical imaging services to patients, referrers, and the community, we encourage you to apply to Jones Radiology today.
Simply complete the application process by clicking the Apply Now button, answer the Shortlist Questions and we will be in touch with you shortly. Apply now!
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